Principal/Senior VIP Product Manager, Onshore Markets
Core
Define VIP product strategy and roadmap for high-net-worth clients across regulated markets, integrating trading, Earn, and Assets products to drive acquisition, engagement, and retention.
Role type
Senior IC product manager (VIP/Onshore Markets)
Builds
Personalized VIP product propositions, benefit programs, and customer lifecycle journeys for high-net-worth clients
Domain
Crypto exchange / Web3 / Financial services
Deliverable
product features
Required skills
Product strategy, roadmap planning, high-net-worth client segmentation, crypto exchange products (trading, Earn, Assets), CRM design, market research, data-driven prioritization
Preferred skills
Experience building products for high-net-worth clients at a crypto exchange or financial institution, fluency in additional languages
Technologies
CRM systems, data analytics tools
Responsibilities
Define VIP product strategy and value proposition; Develop VIP offerings and benefit programs; Partner with Relationship Managers to understand client needs; Design customer lifecycle journeys and campaigns; Collaborate with cross-functional teams to deliver solutions; Track competitor offerings and regional market developments