Solutions Architect
Core
Act as the primary technical escalation point for Solutions Engineers to design and present complex technical solutions for sales opportunities in the education technology sector.
Role type
Solutions Architect (Sales Support & Technical Solutioning)
Builds
Technical integration solutions connecting D2L products with customer ecosystems (SIS, HRIS, CRM, LTI, API)
Domain
Education Technology / Learning Management Systems (LMS)
Deliverable
product features
Required skills
LMS administration and integration, Brightspace platform expertise, technical sales or consulting experience, enterprise software sales process knowledge, authentication concepts (SAML/SSO, LDAP, JIT), third-party tool integration (LTI, API, IPaaS), data integration (API, relational DB, BI, EDW), RFP interpretation, SOW writing
Preferred skills
Experience with systems of record (SIS/HRIS/AMS/CRM), creating reusable technical enablement assets, leading solutioning from problem definition to close
Technologies
Brightspace, SAML, SSO, LDAP, JIT provisioning, LTI, API, IPaaS, SIS, HRIS, AMS, CRM, BI tools, EDW
Responsibilities
Partner with Solutions Engineers to scope complex technical requirements and present solutions for sales opportunities; Engage with prospective and current customers to understand technical challenges and integration needs; Design, document, and present solutions for technical integrations, security, and data exchange; Assess and mitigate risks to technical wins and successful implementation; Act as a liaison between implementation teams and sales teams to ensure knowledge transfer; Contribute to technical enablement materials for internal teams
Seniority
Mid-Senior, hands-on IC