Engineering Manager, Order Experience
Core
Lead the Order Experience team to own mission-critical infrastructure for checkout architecture, order management, and post-order quality, ensuring reliability and scalability for Instacart's core customer experience.
Role type
Senior Engineering Manager (Order Experience)
Builds
Checkout architecture, order management systems, and post-order quality infrastructure
Domain
E-commerce / Grocery delivery / Transactional systems
Deliverable
production ML models | product features | infrastructure
Required skills
Engineering management (8+ engineers), backend system ownership, cross-functional stakeholder management, technical roadmap planning, hiring and talent development, platform modernization
Preferred skills
High-growth e-commerce/marketplace experience, checkout or payment infrastructure knowledge, architectural migration leadership, distributed organization operations
Technologies
None explicitly stated
Responsibilities
Lead and grow an engineering organization of 8+ engineers; Serve as primary engineering point of contact for 10+ partner teams; Drive platform thinking to rebuild and modernize foundational systems; Own engineering execution end to end from roadmap to team health; Partner with product, design, and data science leaders to define the future of order infrastructure
Seniority
Senior, hands-on IC with management focus
