Product Manager, Identity
Core
Define and drive the roadmap for mission-critical identity verification systems and experiences to build trust between guests and hosts on Airbnb.
Role type
Senior Product Manager (Identity & Trust)
Builds
Identity verification technologies, flows, and an identity platform enabling guest-host interactions.
Domain
Travel marketplace / Identity & Trust / Platform Security
Deliverable
production ML models | product features
Required skills
Product strategy & roadmap ownership, Identity standards & verification, Technical tradeoff analysis, Data-driven business analysis, Executive communication, Cross-functional leadership, A/B experiment design, External partnership evaluation, Ambiguity navigation, Inbound/outbound product management
Preferred skills
Experience with identity standards globally, Ability to chart long-term paths in evolving identity spaces, Pitching complex ideas to executives
Technologies
Identity verification systems, A/B testing frameworks
Responsibilities
Define and drive the roadmap for Identity including verification technologies and flows; Make prioritization calls balancing trust, guest experience, and marketplace health; Partner with design, engineering, and policy teams to execute the roadmap; Align cross-functional partners on shared goals and sequencing; Identify and evaluate external partnership opportunities; Design and oversee A/B experiments with rigorous metric design; Translate complex technical tradeoffs into clear decisions for engineering and narratives for leadership; Synthesize user research, marketplace data, and competitive signals to refine strategy.
Seniority
Senior, hands-on IC
