Technical/Product Trainer
Core
Design and deliver learning solutions to build internal product capability and enable talent readiness for a SaaS company.
Role type
Senior IC Technical/Product Trainer
Builds
Personalized learning and career pathways, microlearning modules, blended learning experiences, and standard product training materials.
Domain
SaaS / Financial Software (Order-to-Cash, Treasury, Record-to-Report)
Required skills
Instructional design, Training needs analysis, Stakeholder engagement, Learning journey design, Facilitation, Content creation, Analytics for learning impact, AI tool usage (e.g., Notebook LM), SaaS product training, Project lifecycle knowledge
Preferred skills
Order-to-Cash process knowledge, SaaS client training experience, International project exposure, Functional consulting experience
Technologies
LMS/LXP, Notebook LM, AI-powered content tools
Responsibilities
Develop comprehensive learning strategies, conduct training needs analysis, lead open enrollment calendars, create structured learning journeys, review and validate product training materials, deliver soft-skills training, collaborate with cross-functional teams to ensure content accuracy.
Seniority
Senior, hands-on IC