Professional Services Manager I, Vehicle Intelligence

Arizona-RemoteFull-time$69k–$110k2026-10-27 → 2026-11-10

Hybrid

Core

Lead and support site installations for Axon's fixed Automatic License Plate Reader (ALPR) deployments across the US, coordinating contractors and ensuring operational readiness for law enforcement agencies.

Role type

Senior IC field operations manager (physical/clinical work)

Builds

Fixed ALPR deployments for public safety agencies

Domain

Public safety / Law enforcement technology / Physical infrastructure

Deliverable

physical/clinical work

Required skills

Field operations, electrical systems troubleshooting (110VAC/12VDC), structured cabling, IP network troubleshooting, contractor coordination, customer training, project documentation

Preferred skills

Public safety/telecom/utilities experience, military/law enforcement tech experience, physical security industry experience

Technologies

110VAC, 12VDC, IP-based Ethernet, LAN, WAN, VPN, Asana, Salesforce, Slack, Zoom

Responsibilities

Conduct hands-on site validation and troubleshooting, coordinate field commissioning tests, create network diagrams and deployment reports, train customer technical contacts, escalate product irregularities, ensure installation milestones align with go-live timelines

Seniority

Mid-level, hands-on IC

About Axon

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.