Data Scientist, Growth – Partnerships & Customer Experience
Core
Data Scientist driving growth strategy and customer experience optimization for a small business insurance platform via partnership channels and the customer funnel.
Role type
Senior Growth Data Scientist (Partnerships & CX)
Builds
Actionable data insights, experiment frameworks, and strategic roadmaps for the partnership channel and customer experience funnel.
Domain
Insurance (small business) + Growth Analytics + Partnerships
Deliverable
production ML models
Required skills
SQL, Python or R, statistics, experimentation design, causal inference, segmentation, funnel analysis, partner performance analysis, metric definition, AI tool development
Preferred skills
Fintech experience, growth & partnerships experience, AI capabilities
Technologies
SQL, Python, R, AI tools
Responsibilities
Drive strategy and roadmap for the Partnership channel and customer experience funnel through actionable data insights; Own analytics for the entire customer experience funnel from acquired opportunities to purchases; Design and evaluate experiments and causal analyses to measure impact; Analyze affiliate performance across the partnership channel to uncover growth opportunities; Identify, size, and prioritize growth opportunities by translating ambiguous business questions into rigorous analyses; Apply statistical analysis, segmentation, modeling, and deep-dive analysis to understand business performance drivers; Define clear metrics, measurement frameworks, and visualizations to help business monitor performance.
Seniority
Senior, hands-on IC