Automation Engineer, Provisioning & Onboarding
Core
Build and maintain automated workflows, scripts, and system integrations to automatically provision customer access and manage entitlements for a cybersecurity SaaS platform.
Role type
Senior IC automation engineer (provisioning & onboarding)
Builds
Automated provisioning pipelines, entitlement management workflows, and customer onboarding/de-provisioning processes
Domain
Cybersecurity / SaaS / Sales Operations
Required skills
Python, workflow automation tools (Workato, Make), Salesforce automation, entitlement/licensing platforms, order management systems, project scoping, SLA management, technical documentation
Preferred skills
IT or Cybersecurity industry experience, SaaS provisioning/onboarding experience, Salesforce flows/integrations
Technologies
Python, Workato, Make, Salesforce
Responsibilities
Design and implement automated provisioning workflows connecting Salesforce, licensing, and product consoles; Scope and prioritize revenue-impacting automation initiatives; Test and monitor automated pipelines for defects and exceptions; Build reverse workflows for license reclamation and access revocation; Document workflows and report automation metrics to leadership.
Seniority
Senior, hands-on IC
