CareerPlan

Implementation Specialist I

Remote USRemoteFull-time$62k–$90k2026-10-26 → 2026-11-10

Core

Support the implementation of Affirm's payment solution for retail partners by providing technical troubleshooting, operational guidance, and process design.

Role type

Implementation Support Specialist (IC)

Builds

Integration support for retail partners' ecommerce platforms and back-end order management systems

Domain

Fintech / Payments / Ecommerce

Required skills

Technical troubleshooting, project management, written communication, process design, stakeholder engagement

Preferred skills

Ecommerce platform experience (Shopify, WooCommerce), web development concepts (HTML, Javascript, APIs), payments/ecommerce domain knowledge

Technologies

Shopify, WooCommerce, HTML, Javascript, APIs

Responsibilities

Resolve technical integration issues, develop technical documentation, identify new operational processes, engage with internal stakeholders, provide product feedback to engineering

Seniority

Junior, hands-on IC