GTM Data Governance Manager (MDM)
Core
Define and enforce data governance standards, golden record rules, and MDM operating models for customer data (accounts, contacts, subscriptions) across Salesforce, billing, and data warehouse systems to enable reliable reporting and AI workflows.
Role type
Senior individual contributor data governance manager (MDM)
Builds
Data governance frameworks, golden record rules, data quality scorecards, and trusted data products for analytics and AI.
Domain
B2B SaaS, Customer Data Management, Data Governance
Deliverable
production ML models
Required skills
MDM roadmap design, golden record rule definition (matching/merging/survivorship), Salesforce data modeling, data governance framework operations, cross-functional program leadership, data quality metrics design, integration pattern specification, privacy compliance (GDPR/CCPA).
Preferred skills
B2B SaaS sales motion mapping, enrichment/firmographic data experience, ML/LLM-assisted matching, SOC 2 frameworks.
Technologies
Salesforce, Data Warehouse, Enrichment providers, MDM/Identity resolution tools.
Responsibilities
Own the MDM roadmap and operating model for account/contact/organization hierarchies; Define golden record rules and survivorship logic across CRM and finance systems; Design and monitor data quality rules, scorecards, and dashboards; Specify integration patterns and acceptance criteria for data pipelines; Act as data owner with Legal/Security on PII handling and access controls.
Seniority
Senior, hands-on IC