Business Process Analyst II
Core
Connect people, processes, and systems to solve operational problems, improve workflows, and turn data into insights for the City of Fort Worth Water Utility.
Role type
Business Process Analyst
Builds
Practical solutions for day-to-day operations, financial decisions, and reliable service delivery
Domain
Public sector / Water Utility
Deliverable
dashboards & analysis
Required skills
Business analysis, workflow documentation, data analysis, financial forecasting, rate modeling, quality assurance, Lean and Six Sigma methods, Microsoft Office (Excel, PowerPoint, Power BI)
Responsibilities
Investigate root causes of operational issues, gather business requirements and document workflows, develop and maintain performance reports and dashboards, analyze financial and water usage data for forecasting and benchmarking, perform quality assurance checks on data, track return on investment for initiatives
