Sr. IT Solutions Manager
Core
Lead the Water IT Section to provide strategic direction for technology supporting critical utility operations, including customer billing, metering, SCADA, asset management, GIS, networks, and security systems.
Role type
Senior IT Solutions Manager (Utility/Infrastructure)
Builds
Critical IT and OT infrastructure, technology services for 1,058 employees, and systems for 1.4 million water customers.
Domain
Municipal Water Utility / IT & OT Infrastructure
Required skills
Strategic technology leadership, cybersecurity, operational continuity, infrastructure reliability, application sustainability, technology modernization, budget management, IT procurement, contract negotiation, vendor management, OT/IT network administration, SaaS administration, project management, team leadership.
Preferred skills
Experience protecting critical/sensitive environments, knowledge of water sector regulatory requirements, experience with critical SAAS applications.
Technologies
SCADA, GIS, SaaS applications, OT/IT networks, servers, security systems.
Responsibilities
Lead people and technology initiatives by developing staff, setting priorities, and managing complex projects; Shape technology strategy and service delivery by establishing goals and policies; Design and improve technology solutions by analyzing business requirements and developing enhancements; Manage technology resources and investments by supporting budget development and monitoring expenditures; Lead system implementation and integration by coordinating changes, data migration, and security configuration; Manage and negotiate technology contracts by coordinating with vendors and evaluating terms; Drive continuous improvement by evaluating system performance and resolving complex issues.
Seniority
Senior, hands-on IC with supervisory responsibilities