Senior Software Engineer, People Ops and AI Tools

About Us

Cloudflare is on a mission to help build a better Internet. Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. Cloudflare protects and accelerates Internet applications without adding hardware, installing software, or changing a line of code. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. Cloudflare values candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Cloudflare’s culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. About the Role: Cloudflare's People team supports 5,000+ employees globally. To scale, we are building an AI-driven operating layer on the Cloudflare Developer Platform to automate workflows, ensure data integrity, and streamline employee support. You will ship production systems for hiring, onboarding, and self-service, using AI to create leverage while designing rigorous guardrails for sensitive employee data. What you will build: AI-assisted intake for request classification, retrieval-augmented responses, and case routing. Recruiting automation for Greenhouse job creation and management chain synchronization. Self-service tools for policy guidance, approvals, and employee lifecycle changes. Durable multi-step Workflows for onboarding, offboarding, and recurring audits. AI copilots that summarize context and suggest next actions for human review. Data reconciliation systems and exception queues for cross-system accuracy. Observable audit pipelines for explainable decision-making. Custom interview automation and internal technical assessment tooling. The Stack: Leveraging Cloudflare Dev Platform primitives like Workers, Workflows, Access, Hyperdrive (Postgres), R2, and Workers AI / AI Gateway for durable, secure, and observable automation. What you will do: Design and operate AI-assisted workflows using the full Cloudflare stack. Integrate People systems via secure API, OAuth, and webhook patterns. Collaborate with HR, IT, Legal, and Security to translate operational pain into technical solutions. Implement robust authorization, audit logging, and error handling for high-trust data. Who you are: 3-5 years of software engineering experience in building full-stack systems. Strong engineering background (TypeScript, Python, or Go) building internal tools or platform services. Practical experience with LLMs, RAG, tool calling, and prompt evaluation. Expertise in system-to-system integrations, identity, and event-driven workflows. Exceptional judgment regarding privacy, data minimization, and operational risk. Bonus points: Prior experience in internal platform engineering or compliance-heavy environments. Proficiency with React, Drizzle, Zod, and Postgres.