Team Lead, Provider Data Operations
Core
Lead and coach a team of 8-10 researchers/associates to manage provider data operations, using AI to build better workflows, improve data quality, and ensure SLA performance.
Role type
Senior IC operations team lead (AI-first)
Builds
AI-enabled workflows and data processing pipelines for healthcare provider access
Domain
Healthcare technology / Data operations
Deliverable
production ML models
Required skills
People management, AI workflow automation, data quality oversight, SLA management, change management, cross-functional partnership, analytical problem solving, process documentation
Preferred skills
US healthcare domain knowledge, experience with Claude, experience managing India-US cross-timezone teams
Technologies
Salesforce, Confluence, Microsoft Office, Google Workspace, AI agents
Responsibilities
Lead team execution and daily operations, manage workflows and drive throughput, ensure quality and process adherence, coach and develop team members, lead change and drive adoption, partner with stakeholders in India and the US, navigate ambiguity and drive continuous improvement
Seniority
Senior, hands-on IC with team leadership
