BI Analyst
Core
BI Analyst leveraging Tableau and Salesforce to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for analytics platforms.
Role type
Senior IC Business Intelligence Analyst
Builds
High-impact reports, dashboards, and data visualizations using Salesforce and Tableau
Domain
Enterprise Business Intelligence / Data Analytics
Deliverable
dashboards & analysis
Required skills
Tableau development, Salesforce administration, data visualization, system configuration, user support, technical mentorship, documentation, stakeholder collaboration
Preferred skills
Platform release management, knowledge base maintenance, process improvement
Technologies
Tableau, Salesforce
Responsibilities
Provide global end-user support and resolve complex issues via ticketing systems; Design, build, and maintain reports and dashboards; Perform system configuration and user role management; Provide technical guidance and mentorship to junior team members; Create and maintain process documentation and knowledge bases; Collaborate with cross-functional stakeholders on system requirements.
Seniority
Senior, hands-on IC with mentorship responsibilities