Lead, Bus Sys Engineering - PS + CSM + TS
Core
Lead the architecture, design, and development of scalable Salesforce solutions supporting MongoDB's post-sales business processes including Customer Success, Support, Renewals, and account management.
Role type
Senior IC Salesforce Platform Architect / Lead Engineer
Builds
Scalable CRM solutions, automation, and integrations for post-sales workflows
Domain
SaaS / Customer Success / Salesforce Platform
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce architecture, Apex, Lightning Web Components, Flows, integrations, CI/CD, Agile/Scrum, technical leadership, mentoring
Preferred skills
Salesforce Certified Application Architect, Salesforce Certified System Architect, AI-powered development tools
Technologies
Salesforce, Apex, Lightning Web Components, Flows, GitHub Copilot, Salesforce Agentforce
Responsibilities
Lead architecture and design of scalable Salesforce solutions, translate business requirements into technical solutions, partner with stakeholders to refine requirements, oversee integrations between Salesforce and enterprise platforms, drive platform optimization, establish engineering standards, troubleshoot production issues, maintain technical documentation, mentor engineers, evaluate emerging technologies
Seniority
Senior, hands-on IC with people management