Director, Solutions Architecture
Core
Lead a team of Solution Architects to design technical and business solutions for complex healthcare clients, specifically for mission-critical platforms like claims systems and utilization management infrastructure.
Role type
Director, Solutions Architecture (Player-coach)
Builds
Solution designs, BRD/FRD documentation, and future-state workflows for healthcare payer operations.
Domain
Healthcare / Payer Operations / Utilization Management
Required skills
Solution architecture, technical consulting, healthcare domain expertise, team management, stakeholder influence, ambiguous environment decision-making, payer operations knowledge, utilization management, prior authorization
Preferred skills
Scaling technical teams, presenting to client executives
Technologies
Claims systems, utilization/care management platforms, enterprise systems
Responsibilities
Manage a team of 8 Solution Architects (hiring, coaching, performance management), set solution design standards, foster customer engagement culture, own escalated solution design issues, balance workload across the team, partner with delivery orgs to sync design with timelines, represent architecture in cross-functional planning and client executive meetings, build repeatable training materials and playbooks.
Seniority
Director, hands-on leadership
