Sports Customer Onboarding Officer (Maternity Cover)
Core
Onboard sports leagues and partners onto Genius Sports streaming and analytics solutions, managing technical setups and project delivery.
Role type
Customer Onboarding Specialist (Sports Tech)
Builds
Streaming integrations and GeniusIQ analytics platform for sports leagues and federations
Domain
Sports technology, video streaming, and data analytics
Deliverable
production ML models | product features
Required skills
Sports competition operations knowledge, client onboarding experience, video streaming fundamentals (codecs, protocols), API integration, project management tools (Jira, Confluence, Slack, Monday.com)
Preferred skills
Passion for sports, ability to explain technical concepts to non-technical audiences, process improvement mindset
Responsibilities
Onboard new clients and manage technical setups, configure streaming integrations and analytics platforms, deliver product training to internal and external teams, maintain documentation, support seasonal readiness and resolve technical issues
Seniority
Mid-level, hands-on IC
