Staff Technical Writer
Core
Write and edit enterprise documentation for Fivetran's data warehouse, database, and data lake products to empower customers.
Role type
Staff Technical Writer (Data Infrastructure)
Builds
Customer-facing product documentation, release notes, error messages, and UI text for data platforms.
Domain
Data Infrastructure / Cloud Data Platforms
Required skills
Data warehouse and data lake documentation, Cloud platforms (AWS, Azure, GCP), ETL/ELT pipelines, Documentation leadership, Scripting and automation, Project management
Preferred skills
Docs-as-code environment, Cloud object storage, Containerization and orchestration platforms
Technologies
Markdown, Git, GitHub, CI/CD, Snowflake, Databricks, BigQuery, Amazon S3, ADLS, GCS, Jira, Slack, Docker, Podman, Kubernetes, AWS Glue, Unity Catalog, Apache Iceberg, Delta Lake
Responsibilities
Create and maintain clear, accurate product documentation and release notes; Review and refine customer-facing content including error messages and UI text; Use a docs-as-code approach to co-author documentation with engineers and product managers; Improve existing documentation for technical accuracy, clarity, and consistency; Collaborate with a global writing team to define and evolve documentation standards; Partner with engineers and SMEs to deliver best-in-class technical documentation; Contribute to style guides, templates, and shared resources; Act as a writing resource for other teams.
Seniority
Staff, hands-on IC with leadership responsibilities
