Shift Lead | Washington, D.C.

D.C.💼 Full-time💰 $20–$22🗓 2026-09-30

Core

Lead shift operations for a high-volume cafe, ensuring smooth service, team coordination, and exceptional hospitality for customers.

Role type

Shift Lead (Hospitality/Cafe Operations)

Builds

Coffee and matcha products, customer experiences, store operations

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and/or matcha expertise, shift management, team training, customer service, multi-tasking, operational process adherence

Preferred skills

Hospitality passion, brand ambassadorship, driving sales initiatives, fostering team growth

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, train new employees on recipes and processes, open and close the store, resolve customer issues, lead initiatives to increase foot traffic and profitability

Seniority

Mid-level, hands-on IC

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.