Shift Lead | Boston

blankstreet

Boston💼 Full-time💰 $20–$20🗓 2026-09-30

Core

Lead shift operations and deliver hospitality for a specialty coffee and matcha cafe chain.

Role type

Shift Lead (hands-on IC)

Builds

Coffee and matcha products, customer experiences

Domain

Food & Beverage / Specialty Coffee

Deliverable

product features

Required skills

Coffee and matcha knowledge, multi-tasking, customer service leadership, team training, operational process adherence, conflict resolution, sales initiatives

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, train new employees on recipes and processes, open and close the store, handle customer issues, lead initiatives to increase foot traffic and sales

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.