Manager, Security Operations Center
Core
Lead a global 24/7 Security Operations Center (SOC) team to investigate, contain, and respond to cyber incidents across millions of endpoints.
Role type
Manager, Security Operations Center
Builds
24/7 SOC operations, incident response workflows, and analyst training programs
Domain
Cybersecurity / Security Operations
Required skills
Security Operations Center management, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, Detection Engineering, Process Design, Team Leadership, Data Analysis
Preferred skills
MSSP/MDR provider experience, Public speaking, Data Science concepts
Technologies
SOC platforms, Forensic tools, Threat intelligence platforms
Responsibilities
Design and enforce internal processes to reduce burnout and increase productivity; Manage and enforce local/global shift coverage for 24/7 operations; Conduct weekly 1:1s with analysts for feedback and career progression; Contribute to analyst training programs in forensics, IR, and threat hunting; Work with Product to prioritize new capabilities; Maintain quality assurance for designated region; Engage with Support to streamline customer request workflows; Provide technical leadership to SOC analysts; Report on Objectives and Key Results.
Seniority
Manager, hands-on IC with team leadership