CareerPlan

VP of Communications

LondonFull-time2026-10-09 → 2026-11-11

Core

Define and lead Trustpilot's global communications strategy, focusing on reputation management, brand building, and crisis management for a publicly listed technology company.

Role type

VP of Communications (Strategy & Leadership)

Builds

Global communications function, integrated campaigns, and long-term brand trust.

Domain

Corporate Communications / Public Relations / Brand Management

Required skills

Global communications strategy, reputation management, crisis communications, brand building, stakeholder management, team leadership, budget management, cross-functional partnership, AI integration.

Preferred skills

Public company experience, agency-side and in-house perspective, storytelling, commercial mindset.

Technologies

AI tools, emerging communication technologies.

Responsibilities

Shape and execute global communications strategy; lead crisis and issues management; drive integrated Consumer and B2B brand building; advise senior leadership on corporate reputation; modernize the function through AI; build and lead a high-performing team; manage external agencies and budgets.

Seniority

VP, Strategic Leadership