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Shift Lead | Brooklyn

New York💼 Full-time💰 $21–$21🗓 2026-09-25 → 2026-09-26

Core

Lead shift operations and deliver exceptional hospitality for customers in a high-volume cafe environment.

Role type

Shift Lead (Hospitality/Cafe)

Builds

Coffee and matcha products, customer experiences, store operations

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and/or matcha expertise, multi-tasking, team leadership, customer service, operational process adherence, sales growth initiatives

Preferred skills

Weekend and holiday availability, ability to lift 25+ lbs, long-term standing

Technologies

None

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, support GM in training new employees, open and close the store safely, handle and solve customer issues, lead initiatives to increase foot traffic and sales

Seniority

Entry-level to Mid-level, hands-on IC

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