Senior IT Support Analyst I
Core
Senior on-site IT support specialist responsible for infrastructure, servers, and network operations for staff and Launch Engineers at the Stennis facility.
Role type
Senior IT Support Analyst (Infrastructure & Operations)
Builds
On-site IT infrastructure, support documentation, and incident/runbook solutions for space technology programs.
Domain
Aerospace / Space Technology / IT Infrastructure
Required skills
Windows and Linux OS administration, PC and server hardware repair, Networking (switching, routing, TCP/IP), Scripting (PowerShell, Python, Bash), Active Directory and Group Policy, Incident/Problem/Change management, End-to-end IT project ownership, AI prompt engineering and evaluation
Preferred skills
ITIL/CompTIA/Microsoft certifications, Cloud technologies (Azure, AWS), Virtualization and IaC (Ansible, Terraform), OT environments, Video surveillance systems, Security frameworks (NIST 800-171, CMMC)
Responsibilities
Diagnose and resolve complex IT issues independently, build runbooks for recurring problems, provide technical guidance to engineering teams, support launch operations, own medium-to-complex IT projects, manage on-site infrastructure and network.
Seniority
Senior, hands-on IC
