Assistant Field Operations Supervisor
Core
Oversee field activities for water meter installation, maintenance, repair, and testing of Advanced Metering Infrastructure (AMI) systems while managing a team of employees.
Role type
Assistant Field Operations Supervisor (Water Utility)
Builds
Water distribution infrastructure and AMI systems
Domain
Water Utility / Municipal Infrastructure
Deliverable
physical/clinical work
Required skills
Team supervision, work order management, customer inquiry resolution, contract management, data analysis, safety compliance, vehicle maintenance scheduling
Preferred skills
Water utility knowledge, project/contract management, GIS, billing software (AS400-Cisco), AMR/AMI systems, RF/Wireless technology, Sensus FlexNet, MDMS
Technologies
AS400-Cisco, Sensus FlexNet, MDMS, GIS
Responsibilities
Supervise staff including assigning work, conducting evaluations, and making hiring/termination decisions; Develop and document training, policies, and procedures; Oversee field activities using work order data and reports; Respond to complex and escalated customer inquiries and emergencies; Manage special projects, contracts, and contractors; Generate daily and monthly reports and analyze data for operations; Monitor driver safety, training, and vehicle usage; Schedule vehicle preventative maintenance and reconcile expenditures.