Field Service Representative
Core
Installs, maintains, and repairs water meters and service lines while responding to customer inquiries and emergency calls.
Role type
Field Service Representative (Utility)
Builds
Reliable water and wastewater services for residential and commercial customers
Domain
Water and wastewater utilities
Deliverable
physical/clinical work
Required skills
Valid US Driver's license, Class E Distribution license (or ability to obtain), Class A CDL (or ability to obtain), ability to lift 75 lbs, tablet/computer proficiency, mechanical aptitude
Preferred skills
Customer service, ability to work under pressure, teamwork
Technologies
Tablets, computers, meter reading devices, vehicle maintenance systems
Responsibilities
Install, remove, and maintain meters and protective devices; operate and inspect customer service lines and valves; respond to after-hours emergency and non-emergency calls; process work orders via tablet; operate and maintain assigned vehicle; resolve customer service inquiries and perform leak/pressure checks.
Seniority
Entry-level to Individual Contributor