Senior Manager, Operations Strategy Enablement
Core
Identify, develop, and scale strategic capabilities across Operations to improve efficiency, customer experience, and operational performance by connecting opportunities across Originations, Front Office, Backoffice, and Collections.
Role type
Senior Manager, Operations Strategy Enablement
Builds
Scalable solutions, automation, and AI capabilities for financial services operations
Domain
Fintech / Digital Finance / Lending
Required skills
Operations strategy, business transformation, cross-functional initiative leadership, change management, business case development, requirements translation, data analysis, stakeholder influence, strategic planning, project governance
Preferred skills
Financial services experience, automation implementation, AI technology experience
Technologies
Automation tools, Artificial Intelligence platforms, Data analytics tools
Responsibilities
Develop and maintain an Operations Strategy enablement roadmap; Identify and scale proven capabilities and technologies; Lead strategic enablement initiatives from concept to implementation; Translate operational needs into business requirements for Product and Technology; Establish governance and success measures for cross-functional initiatives; Drive alignment and accountability across functional teams; Provide decision support to senior leadership
Seniority
Senior Manager, hands-on IC with strategic oversight