Senior Logistics Manager, Americas Retail Operations
Core
Lead and scale retail logistics operations across the Americas, overseeing distribution channels and launching new retail partnerships.
Role type
Senior Logistics Manager
Builds
Retail distribution network and logistics processes
Domain
Retail / Supply Chain
Required skills
Retail logistics management, 3PL coordination, cost-to-serve analysis, freight cost analysis, chargeback management, root-cause analysis, EDI/ASN configuration, supply chain efficiency optimization
Preferred skills
AI-powered automation implementation, data-driven decision-making, team leadership
Technologies
EDI, ASN, 3PL systems
Responsibilities
Lead retail logistics operations across the Americas, balancing optimization of existing accounts with onboarding of new partners; Evaluate retailer routing guides, technical requirements, packaging standards, labeling rules, EDI configurations, and ASN requirements; Coordinate with third-party logistics providers (3PLs) to improve fulfillment performance and on-time-in-full (OTIF) results; Act as the primary escalation point for retail logistics issues, conducting root-cause analyses and implementing corrective actions; Analyze freight costs across prepaid and collect shipping models to identify opportunities to reduce total logistics expenditure; Establish and manage chargeback deduction and dispute processes to minimize retailer penalties.