Client Care Coordinator - Greencross Vets Deeragun
Core
First point of contact managing clinic operations, client experience, and administrative workflows in a veterinary clinic.
Role type
Client Care Coordinator (Veterinary Reception/Administration)
Builds
Smooth daily clinic operations and positive client experiences for pet owners
Domain
Veterinary Services / Healthcare Administration
Required skills
Veterinary industry experience, Reception and customer service, Appointment coordination, Veterinary terminology knowledge, Practice management software (RxWorks), Payment processing, Client communication
Preferred skills
Experience with RxWorks, Proactive attitude, Team collaboration
Responsibilities
Managing day-to-day reception operations, Coordinating appointments and schedules, Greeting clients and patients, Handling client enquiries, Managing admission and discharge paperwork, Processing payments, Coordinating client communications, Supporting workflow between teams, Assisting with preventative healthcare reminders, Maintaining client records
Seniority
Mid-level, experienced professional