Perth Airport - First Nation Customer Service Ambassador
Core
Provide exceptional customer service, assist travelers with enquiries, and manage passenger flow at screening points within Perth Airport.
Role type
Customer Service Attendant (Aviation)
Builds
Passenger screening experience and customer service delivery for travelers at Perth Airport
Domain
Aviation / Airport Operations
Deliverable
product features
Required skills
Customer service, Communication, Interpersonal skills, Reliability, Team collaboration, Flexibility for rotating rosters
Preferred skills
Previous customer service experience, Interest in aviation industry, Ability to pass Drug & Alcohol screening, Unrestricted driver's licence
Technologies
None
Responsibilities
Provide exceptional customer service at passenger screening points, Assist travellers with enquiries and directions, Manage passenger flow efficiently through terminal screening areas, Create a safe, welcoming, and professional airport environment, Work collaboratively with airport stakeholders and security teams
Seniority
Entry-level / Casual