Training Consultant - WalkMe
Core
Build and configure in-system digital adoption guidance and learning support for new systems and business processes within the Hyphen suite.
Role type
Digital Adoption & Learning Specialist (Contract)
Builds
In-system WalkMe content, user guides, quick-reference guides, and digital learning materials
Domain
Digital transformation / Enterprise software implementation
Required skills
WalkMe platform configuration, digital adoption platform (DAP) architecture, instructional design, facilitation, process mapping, user journey analysis, technical troubleshooting, stakeholder engagement
Preferred skills
Experience building and configuring WalkMe content personally, change management expertise, training material development
Technologies
WalkMe
Responsibilities
Build and configure digital adoption content; design and develop learning materials; facilitate end-user training and workshops; troubleshoot and refine WalkMe content; document solutions and support transition to BAU
Seniority
Mid-level, hands-on IC
