Management Analyst I
Core
Provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance for government stakeholders.
Role type
Management Analyst
Builds
Dashboards, reports, briefings, and decision-support materials for leadership
Domain
Government services / Operational efficiency
Deliverable
dashboards & analysis (via careerplan.io/jobs/7e1cf5db-77f5-4529-bf1d-c94d84851139-management-analyst-i-at-pingwind)
Required skills
Process analysis, data interpretation, requirements management, KPI/SLA tracking, SOP development, research, meeting facilitation
Responsibilities
Analyze organizational processes, procedures, workflows, and operational performance; Identify process gaps, inefficiencies, risks, and opportunities for improvement; Develop recommendations to improve program efficiency, effectiveness, and service delivery; Collect, organize, analyze, and interpret quantitative and qualitative data; Support development and maintenance of Standard Operating Procedures (SOPs), policies, process maps, plans, and other program documentation; Track program requirements, milestones, deliverables, risks, issues, and action items; Conduct research and analysis to support management decisions and organizational initiatives; Facilitate meetings, working groups, interviews, and requirements-gathering sessions; Support development and tracking of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures.