Retail Consultant, Brisbane City
Core
Full-time Retail Service Consultant delivering personalized tech solutions and support to customers in a Brisbane City store.
Role type
Retail Service Consultant
Builds
Customer solutions and service experiences
Domain
Telecommunications retail
Deliverable
client delivery
Required skills
product knowledge, listening skills, empathy, clear communication, calm de-escalation, adaptability, teamwork
Responsibilities
Build strong product knowledge across tech solutions; understand customer needs and deliver personalized solutions; support customers through general questions to complex issues; contribute to a welcoming customer-first environment; step up during high activity periods to keep the store running smoothly.
