Mobile Claims Specialist
Core
Support injured workers through their recovery and return-to-work journey by coordinating support, providing guidance, and conducting face-to-face visits to workers, employers, and medical clinics.
Role type
Mobile Claims Specialist (Personal Injury)
Builds
Return to Work (RTW) plans and outcomes for injured workers
Domain
Insurance / Personal Injury Claims
Deliverable
client delivery
Required skills
Customer service, communication, negotiation, records management, autonomous work, trust-building
Preferred skills
Community-based visit coordination, stakeholder liaison
Responsibilities
Create and drive Return to Work (RTW) plans; Collaborate with claims specialists and technical experts to manage a portfolio of claims; Conduct face-to-face visits to worksites or medical clinics; Provide accurate information to coach and educate employers on health benefits and return-to-work impacts.
Seniority
Individual Contributor