Digital Content Designer Hybrid
Core
Design engaging digital content experiences and customer journeys for an eCommerce retail brand to drive engagement and conversion.
Role type
Digital Content Designer (UX/UI)
Builds
Intuitive content layouts, interaction patterns, and customer journeys across digital channels.
Domain
Retail eCommerce
Deliverable
product features
Required skills
Content design, UX/UI design, digital experience design, design systems, eCommerce customer journey mapping, CRO, data-informed optimisation, stakeholder engagement, Salesforce Commerce Cloud, Page Designer, basic coding
Preferred skills
Experience with design system evolution, experimentation outcomes analysis
Responsibilities
Design engaging digital content experiences aligned with brand and customer needs; Create intuitive content layouts and interaction patterns; Translate business requirements into build-ready design solutions; Apply and evolve design system components; Partner with Product, eCommerce, Marketing and Merchandising teams; Use customer insights and performance data to optimise engagement; Champion usability and accessibility principles.