Assistant Spa Manager
Core
Support the Spa Manager in overseeing daily operations of a luxury spa, ensuring exceptional guest experiences while driving team performance and revenue growth.
Role type
Assistant Spa Manager
Builds
Luxury spa and wellness experiences for resort guests
Domain
Hospitality / Luxury Spa
Deliverable
physical/clinical work
Required skills
Leadership, team coaching, conflict resolution, revenue management, cost control, health and safety compliance, guest service, spa/hotel systems proficiency
Preferred skills
Qualifications in beauty, massage, health or spa management
Responsibilities
Oversee day-to-day spa operations, lead and develop high-performing teams, deliver personalized luxury service and manage VIP interactions, drive revenue through upselling, manage labour rosters and inventory, uphold health and safety standards, support training and marketing initiatives
Seniority
Mid-level, hands-on leadership