Technical Account Manager
Core
Coordinate communication between enterprise clients, engineering teams, and leadership to ensure project activities remain organized and deliverables stay on track.
Role type
Technical Account Manager
Builds
B2B technology projects and client relationships
Domain
B2B technology, SaaS, software
Deliverable
client delivery
Required skills
B2B technology experience, project management, Jira/Notion, stakeholder coordination, meeting facilitation, documentation
Preferred skills
US client experience, AI/robotics exposure, prior Account Manager/Project Coordinator background
Technologies
Jira, Notion
Responsibilities
Facilitate customer calls and capture key points, maintain communication between customers and internal stakeholders, track project progress and milestones, review Statements of Work, prepare meeting notes and action items, follow up with stakeholders to meet deadlines, manage multiple workstreams
Seniority
Individual Contributor