Intake Admin Support Worker
Core
Provides high-quality administrative support to the Intake Team, managing client referrals, intake processes, appointment coordination, and accurate record keeping for domestic, family, and sexual violence services.
Role type
Intake Administration Support Worker
Builds
Intake services and crisis accommodation support
Domain
Domestic and Family Violence (DFV) / Social Services
Deliverable
Dashboards & analysis
Required skills
Client referral management, appointment coordination, record keeping, database management, crisis accommodation support, transport arrangement coordination
Preferred skills
Knowledge of DFV impacts and legislation, trauma-informed practice, proficiency with Microsoft Office 365
Responsibilities
Support client referral and intake processes, coordinate appointments, maintain accurate and confidential records, support crisis accommodation requests and refuge referrals, arrange client transport
Seniority
Entry-level / Junior