Autofile Specialist, Tax
Core
Manage high-stakes, ambiguous tax operational escalations and drive process improvements for Stripe's TaxJar product and broader Tax Operations teams.
Role type
Senior IC tax operations specialist (escalation & process improvement)
Builds
Stable operational growth and resilience for tax filing capabilities
Domain
Financial services / Tax operations
Deliverable
Dashboards & analysis
Required skills
Complex escalation management, Root cause analysis, Cross-functional collaboration, Ambiguity navigation, Operational readiness planning, Strategic prevention frameworks
Preferred skills
Tax operations experience, Sales tax automation knowledge, Financial services background, Lean/Six Sigma methodologies, Product/engineering automation collaboration
Technologies
None stated
Responsibilities
Manage complex escalations, Investigate root causes, Drive operational visibility, Partner cross-functionally, Navigate ambiguity, Support operational readiness
Seniority
Senior, hands-on IC
