Field Support Technician
Core
Hands-on field technician ensuring Zipline DropBox sites are safe, reliable, and ready for daily drone delivery operations.
Role type
Field Support Technician (Physical/Logistics)
Builds
Autonomous drone delivery logistics infrastructure (DropBoxes)
Domain
Logistics / Autonomous Drones / Healthcare Supply Chain
Deliverable
physical/clinical work
Required skills
mechanical aptitude, light maintenance, basic troubleshooting, safety hazard identification, independent work, documentation, following SOPs
Preferred skills
field support experience, facilities maintenance, equipment service
Technologies
mobile applications, digital tools
Responsibilities
Perform routine inspections and preventive maintenance on DropBox systems, complete basic repairs, troubleshoot technical and operational issues, identify safety hazards, document site conditions, escalate issues to appropriate teams, travel between assigned sites
Seniority
Entry-level, hands-on IC
