Dealership & Service Concierge – Automotive
Core
Welcoming face of the dealership and service departments, greeting customers and coordinating service bookings.
Role type
Dealership & Service Concierge
Builds
Seamless customer experience from start to finish for automotive service and sales
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer greeting, appointment scheduling, customer concern documentation, cross-team communication, cost and timeline communication, record keeping, administration
Preferred skills
Automotive industry experience, hospitality background, multitasking, computer system proficiency