Operations Manager | DC & Philadelphia

D.C.💼 Full-time💰 $110,000–$110,000🗓 2026-09-14 → 2026-09-26

Core

Lead café operations across Washington, DC and Philadelphia, focusing on growing people by hiring, coaching, and developing a team of General Managers.

Role type

Senior Operations Manager (Multi-unit Hospitality)

Builds

High-performing teams of General Managers and consistent café experiences

Domain

Food & Beverage / Hospitality

Deliverable

product features

Required skills

Operational leadership, team development, financial acumen, data analysis, labor planning, change management, community relations

Preferred skills

Hands-on leadership, coaching ability, passion for hospitality

Technologies

None stated

Responsibilities

Build, coach, and develop a high-performing team of General Managers; Lead labor planning, scheduling, and staffing strategies across the district; Own the financial performance of the district including sales, labor, and profitability; Maintain operational excellence, food safety, cleanliness, and brand standards across every location; Partner with HQ teams to implement new initiatives, launches, and operational improvements; Build strong relationships within local communities to grow brand awareness and customer loyalty

Seniority

Senior, hands-on IC

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.