Assistant General Manager | Newcastle
Core
Support the Operations Manager/General Manager in running a high-performing Blank Street store day to day and develop leadership skills to become a future General Manager.
Role type
Assistant General Manager (Hospitality/Retail)
Builds
High-volume coffee and matcha retail stores
Domain
Food & Beverage / Hospitality
Deliverable
product features
Required skills
shift leadership, real-time coaching, P&L management, inventory control, operational standards enforcement, hiring support, change management
Preferred skills
high-volume store experience, calm under pressure, commercial awareness
Technologies
POS systems, inventory management tools
Responsibilities
Lead from the front on shift, coach baristas and shift leads, design shifts to balance labor productivity with demand, support inventory discipline and waste reduction, identify inefficiencies and propose practical fixes, contribute to hiring and talent development
Seniority
Mid-level, hands-on IC with growth potential