Associate, Commerce Platform Logistics
Core
Analyze delivery quality metrics, identify root causes of defects, and execute operational tests to improve fulfillment quality and reduce costs for DoorDash's merchant platform.
Role type
Associate, Commerce Platform Logistics (Data & Operations)
Builds
Internal reporting tools and quality improvement strategies for DoorDash's Drive On-Demand fulfillment solutions.
Domain
Logistics / E-commerce / Data Analytics
Deliverable
dashboards & analysis
Required skills
Analytical skills, problem solving, data organization, performance tracking, cross-functional collaboration, bias for action
Preferred skills
SQL
Technologies
SQL
Responsibilities
Track and analyze cost and quality metrics to identify drivers of defects and savings opportunities; Support development of internal reporting tools; Execute operational tests to reduce defects like lateness or wait times; Partner with cross-functional teams to scope initiatives improving logistics efficiency; Engage with teams to enhance merchant and customer experience.
Seniority
Associate, 1-3 years experience
