Forward Deployed Engineer, Singapore
Core
Embed with enterprise customers in Singapore to architect, build, and deploy production AI and connectivity solutions (voice, messaging, AI inference) on Telnyx's global network.
Role type
Forward Deployed Engineer (Technical Pre-Sales/Implementation)
Builds
Production AI contact centers, SOC/NOC agents, global communications, connected mobility, and enterprise inference workloads.
Domain
Telecommunications, AI/LLM Infrastructure, Cloud-Native Systems
Deliverable
production ML models | product features
Required skills
Python, Node.js/TypeScript, Go, Kubernetes, OpenTelemetry, Prometheus, Grafana, Kafka, API design, SIP/WebRTC, LLM gateway configuration, RAG pipelines, prompt engineering
Preferred skills
AI voice assistants, STT/TTS, building eval sets, hands-on LiteLLM experience
Technologies
Telnyx APIs, WebRTC, LiteLLM, OpenTelemetry, Prometheus, Grafana, Kafka, Kubernetes, GLM, Kimi, DeepSeek, Qwen, MiniMax, Llama, Mistral, SEA-LION, Merlion
Responsibilities
Design architecture and build POCs for customer AI and connectivity workloads; Deploy and operate self-hosted LLM stacks and LiteLLM gateways; Instrument production observability (metrics, logs, traces) for customer environments; Troubleshoot complex integration issues and adapt models for specific domains/languages; Lead POCs and production launches from discovery to go-live.
Seniority
Mid-Senior, hands-on IC