Forward Deployed Engineer, LATAM
Core
Embed with enterprise customers in Bogotá to architect, build, and deploy production AI and connectivity solutions (voice, messaging, LLMs) on Telnyx's global network.
Role type
Forward Deployed Engineer (Technical Implementation & Architecture)
Builds
Production AI contact centers, SOC/NOC agents, global communications, and connected mobility solutions using Telnyx primitives.
Domain
Telecommunications, AI/LLM Infrastructure, Cloud-Native Systems
Deliverable
production ML models | product features
Required skills
Python, Node.js/TypeScript, Go, Kubernetes, Observability (Prometheus, Grafana, OpenTelemetry), High-concurrency systems (Kafka), API design, LLM gateway management, SIP/WebRTC
Preferred skills
AI voice assistants, STT/TTS, LLM-based conversational systems, LiteLLM, Portkey, Domain-specific eval sets
Technologies
Telnyx APIs, WebRTC, LiteLLM, Kafka, Kubernetes, Prometheus, Grafana, OpenTelemetry, Graylog, ELK, GLM, Kimi, DeepSeek, Qwen, MiniMax, Llama, Mistral, Latam-X, Guaraní-BERT
Responsibilities
Build and deploy custom implementations of AI Voice Assistants and Telnyx APIs; Run open-weight LLMs in customer environments; Deploy and operate LiteLLM as a model gateway; Wire production observability for shipped solutions; Design model routing strategies for real-time voice workloads; Adapt models to customer domains with prompt/RAG pipelines; Lead POCs, pilots, and production launches; Troubleshoot complex integration issues.
Seniority
Mid-Senior, hands-on IC