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Forward Deployed Engineer, India

India - Remote💼 Full-time🗓 2026-09-11 → 2026-09-26

Core

Embed with enterprise customers in India to architect, build, and deploy production AI and connectivity solutions (voice, messaging, LLMs) on Telnyx's global network.

Role type

Forward Deployed Engineer (Technical Solutions Architect)

Builds

Production AI contact centers, SOC/NOC agents, global communications, and connected mobility solutions

Domain

Telecommunications, AI/LLM, Cloud Infrastructure

Deliverable

production ML models | product features

Required skills

Python, Node.js/TypeScript, Go, Kubernetes, Prometheus, Grafana, OpenTelemetry, Kafka, REST/GraphQL API design, SIP/WebRTC, LLM gateway configuration, RAG pipelines, regulatory compliance (DPDP Act, RBI)

Preferred skills

AI voice assistants, STT/TTS, LiteLLM, Portkey, domain-specific eval sets

Technologies

Telnyx APIs, WebRTC, LiteLLM, Prometheus, Grafana, OpenTelemetry, Kafka, Kubernetes, GLM, Kimi, DeepSeek, Qwen, MiniMax, Llama, Mistral, BharatGPT, OpenHathi

Responsibilities

Design architecture and build POCs for enterprise AI and connectivity workloads; Deploy and operate self-hosted LLM stacks and LiteLLM gateways; Instrument production observability and govern LLM usage; Lead POCs and production launches from discovery to go-live; Troubleshoot complex integration issues and adapt models for regional languages and regulatory environments.

Seniority

Mid-Senior, hands-on IC

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