Data Center Technician
Core
Physical infrastructure support for mission-critical storage, network, and server systems in a data center environment.
Role type
Senior Data Center Technician (IC)
Builds
Physical uptime and reliability of data center hardware and network infrastructure
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting and repair, Server migration and RAID management, Network device deployment, Inventory and logistics management, ITIL 4 concepts, Linux/Windows systems administration, Scripting (Python/Bash/PowerShell)
Preferred skills
Data center architecture knowledge, Rack and power optimization, Hardware lifecycle management
Technologies
Linux, Windows, Python, Bash, PowerShell, RAID, SAS/SATA, SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP, KVM, iDRAC, IPMI
Responsibilities
Troubleshoot and resolve complex hardware failures on storage, network, and server systems; Perform break-fix on servers including drive migrations; Deploy servers and network devices with cable management; Manage inventory and logistics; Prioritize ticket queue to meet SLAs; Train and develop junior Technicians
Seniority
Senior, hands-on IC
