Operations Manager
Core
Oversee end-to-end operations for customer box production, from product receipt through dispatch, ensuring high performance in health, safety, and quality.
Role type
Operations Manager (warehouse/production)
Builds
Customer subscription boxes
Domain
Food delivery / Logistics
Deliverable
product features
Required skills
Team leadership, warehouse management systems, health and safety compliance, food hygiene knowledge, dynamic issue resolution, lean production, talent development
Preferred skills
Experience with automated operations, customer experience optimization, waste management
Technologies
Warehouse management systems
Responsibilities
Lead Shift Managers and Team Leaders to deliver shift performance; Oversee product receipt, production, and dispatch; Resolve operational issues to minimize impact on customers; Develop and empower the operational team; Drive continuous improvement projects.
Seniority
Mid-level, hands-on IC
